Job Responsibilities

• Develop and maintain long-term relationships with accounts
• Make sure clients receive requested products and services in a timely fashion
• Communicate client needs and demands to respective departments
• Forecast and track client account metrics
• Manage projects within client relationships, work to carry out client goals while meeting company goals
• Identify opportunities to grow business with existing clients
• Collaborate with sales team to reach prospective clients
• Service multiple clients concurrently by meeting deadlines
• Keep records of client transactions

Required Qualifications

• Bachelor’s degree in Business, Communications, or related field
• Proven account management or other relevant experience
• Strong English verbal and written communication skills
• Proficient in Microsoft Office
• Knowledge of French or any other language will be an advantage
• Excellent interpersonal skills
• Ability to prioritize among competing tasks
• Critical thinking and problem-solving skills