ArctX is an international software solution provider with 15+ years of experience in the field. Having a number of successful projects completed and in progress currently, ArctX team always strives for success and being in the center of innovation.

Our Products

HolaPay is an innovative and secure E-wallet solution ...
Blipy allows you to instantly receive push notifications ...

Customer Support Internship

ArctX Team is starting the 10th call for Customer Support Internship! The program consists of 2 stages: theoretical and practical parts. During the 1st stage, you will participate in trainings and learn Korean language. In the 2nd stage you will acquire skills, such as working etiquette; including but not limited to teamwork, career development. You will learn about the banking system, working with the BO, writing reports, how to resolve issues quickly, and much more. After completing the internship, all successful candidates will get a full-time job offer for the Customer Support Specialist position with a fixed salary and a flexible bonus system based on the completion test results. The program will last one month. Trainings will be held for 4 hours, 5 days a week.

Job Responsibilities

  • Directly reach out to customers
  • Resolve customer issues
  • Ensure customer satisfaction as their topmost priority
  • Prepare reports
  • Work closely with BO teams
  • Reach the necessary targets concept of the company, including the brand, customer, product goals, and all other aspects of service
  • Be ready to face challenges
  • Learn and become proficient on internal software system

Required Qualifications

  • Knowledge of MS Office (Word, PowerPoint, Excel)
  • Desire to intensively learn Korean language
  • Good communication skills
  • Initiative and sense of responsibility
  • Intellectual curiosity and eagerness for continuous learning
  • Attention to details and commitment to delivering high-quality work
  • A can-do attitude

*Only shortlisted candidates will be contacted

Benefits

✔ Annual Salary Review
✔ Medical Insurance
✔ Family Medical Insurance
✔ Monthly Paid Day Off

✔ Free Language Courses
✔ Birthday Gift
✔ Loyalty Bonus
✔ Trainings
✔ Unlimited Tea & Coffee

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Working Hours
Mon - Fri: 10:00AM - 07:00PM
Area 5, 4/5 Amiryan st.
Yerevan, Republic of Armenia

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